This article originally appeared on the Next Matter blog here. If you’re reading this article, then you’re probably sold on the benefits of no-code automation. Maybe you’ve even built an automated process for yourself, which already saves you a lot of time and manual coordination work. If so, that’s great! …

This article originally appeared on the Next Matter blog here. Consider the default “process tool” of your organization. It’s probably email. That’s right. In spite of its limitations, the lowly email has persisted for decades as the status quo “standard” of process management, spanning industries, regions, and enterprises. No matter…

This article originally appeared on the Next Matter blog here. Every business has operations processes. Operations processes are the recurring activities that an organization carries out to drive its core, existential functions. In business, those functions are usually the revenue-generating activities. From that, it follows that the operations department represents…

This article originally appeared on the Next Matter blog here. Large-scale automation projects fail at an appalling rate. Legacy system upgrades, new system implementations and rollouts, multi-departmental system integrations — these are just a few examples of enterprise “automation” initiatives traditionally associated with big resource consumption and implementation timelines spanning…

2021 will be a year of slowly returning to “normal,” but automation is here to stay. This article originally appeared on the Next Matter blog here. It’s 2021, and in business, there’s very little doubt that automation is extremely important.‍ According to Deloitte, 73% of businesses worldwide are now using…

With the help of automation, your core operations won’t break at the seams as the business grows. This article originally appeared on the Next Matter blog here. Managing a business’s core operations is hard, time-consuming work. It isn’t enough just to have a dedicated operations team. An operations team also…

It’s still a win-win, even when you fail This article originally appear on the Next Matter blog here. Operations teams know the stereotype – they’re the “catch all” department of the business. That notion is supported by the fact that the roles and responsibilities of the operations department differ completely…

This article originally appeared on the Next Matter blog here. It goes without saying that operations management is very hard work. Take a broad look at the state of business operations today: Of course, the usual rules of the game still apply: increase efficiency, reduce costs, improve quality, and make customers happier. Business as usual. Now add to that some wildcard…

These are the excessive costs of status quo operations — This article originally appeared on the Next Matter blog here. What if I told you that one single email thread costs your company hundreds of dollars each time it’s sent? That’s right — one single email thread, sent within your organization, on a very normal basis. Nothing automated or highly-customized…